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D working with people

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Full List of 2004 National Occupational Standards
D working with people

These units are about how you as a manager work with people and how work in your organisation is carried out.

New Units added in September 2007

D8. Help team members address problems affecting their performance
D9. Build and manage teams
D10. Reduce and manage conflict in your team
D11. Lead meetings
D12. Participate in meetings