This unit is about ensuring that the work required in your area of responsibility is

effectively planned and fairly allocated to individuals and/or teams. It also involves monitoring the progress and quality of the work of individuals and/or teams to ensure that the required level or standard of performance is being met and reviewing and updating plans of work in the light of developments.

The ‘area of responsibility’ may be, for example, a branch or department or functional area or an operating site within an organisation.